WESTPORT — Sensitive issues, including births and deaths, constantly come through the town clerk’s office, and for 24 years Ruth Cavayero has been a constant and calming guide for residents.

“They can be pretty emotional ... and the ability to calm them down, ease their mind, get to the bottom of what they really need, guide them, sometimes people don’t even know the exact question they need to ask, so it’s a process of asking certain questions so that you can really get to the bottom of what they need and then they’re very grateful when that happens,” Cavayero, the 62-year-old deputy town clerk said. “That’s probably the most rewarding thing—working with the public.”

After studying psychology at both Springfield College and Sacred Heart University, the Trumbull native worked for some time as a long-term temp, but it wasn’t until she took a Microsoft Word class taught by Fred Barr, a former Westport police officer, that she was introduced to her career calling. Barr recommended she apply for a data entry job in the town clerk’s office which she accepted in 1992.

“I was extremely excited about it, working with the public and helping them,” she said.

Cavayero, now a Stratford resident, steadily worked herself up the ranks to assistant registrar of vital statistics in 1994, became the assistant town clerk in 1997 and deputy town clerk in 2006.

More Information

Ruth Cavayero

Deputy Town Clerk

Department:Town Clerk's Office

Phone: (203) 341-1110

Fax: (203) 341-1112

E-mail: rcavayero@westportct.gov

As part of Town Clerk Patricia Strauss’ team, Cavayero plays an integral role in maintaining Westport’s public records; certifying all births, marriages, deaths, and burials; managing elections and issuing all licenses.

“You’re helping people and the integrity of the records. You have to care about that. You have to want it to be correct and want it to be accurate. We’re actually maintaining the integrity of the history of the town in so many ways,” Cavayero said.

The persistent changes in laws, technology, and procedures pose a welcome challenge for Cavayero in the office.

“The fact that things change all the time... that’s my little forte,” she said.

@chrismmarquette; cmarquette@bcnnew.com