Arthur Hayes’ Bumps in the Road article reminded me of two similar accidents — “one right and one wrong.” In my case, the drivers behaved faultlessly, but one insurance company probably should not be allowed do business in Connecticut.

In the first case, a driver backed into my standing car. The police found that driver to be at fault; the driver reported it to GEICO. The next day GEICO called, set up an appointment to have my car repaired, reimbursed me for a rental car. Besides inconvenience, I was not out any money. Accidents happen and GEICO handled it in an exemplary fashion. (I am not insured with GEICO).

On to the next accident:

I was standing in the left turn lane waiting for the light to change. The light changed to green, but a bus was still finishing its turn. I then started to turn when another driver tried to make it across the red light and hit my car. The driver was very apologetic. We exchanged insurance information and waited for the police.

The policeman took the information and issued a summons to the other driver for running a red light. Luckily nobody got hurt and that was the important thing. Getting the car repaired and paid for by the other driver’s insurance company was something else. The other driver was insured by SAFECO. It was difficult to get them on the phone and they do not return phone calls. Disregarding the police report, they found that I was 20 percent at fault and thus would only pay 80 percent of my claim. The state of Connecticut Insurance Department did a follow up on my claim, but that was all they could do, since they apparently are funded by the insurance companies.

A quick search of the Internet confirms SAFECO’s dismal rating in settling claims. This to me would be a perfect situation for our legislature to step in and protect their constituents by cancelling SAFECO’s license to do business in Connecticut.

Steve Taranko