Q&A: 2H Offshore on good communication
Published 9:30 pm, Thursday, November 7, 2013
Communications, 2H Offshore
1 Sector: Global engineering contractor
1 Headquarters: Houston
1 Greater Houston employees: 117
1Q: David, for the last year you have sent a weekly email to all employees, filling them in on everything from new contracts to technology ideas to social events.
Walters: Yeah, it keeps everyone on the loop. We hear comments that they look forward to it and enjoy it. There is a definite sense of knowing more about the business and what we do. Even things like when we have strategy meetings, or visit other offices, they are made aware that that is going on. It gives them a feeling that if they really feel strongly about something, they can come talk to us. It opens up what a lot of companies keep secret. Everyone knows what's going on so we can all pull together.
1Q:You have a training session every Friday for all employees, with different presenters each week. How does that aid communication?
Thethi: Over a year, we try to get through the majority of the staff so they all get a turn to present something of interest and also practice their presentation skills. That's a great way of disseminating all the types of projects that we are working on, as well as providing a training framework for the rest of the staff. (It's a way) for staff to see what other people are working on.
Campbell: They are more engaged in the business decision, and the success of the company. Also, after training on Friday, we all go to a local pub. (Laughter from all.) Everyone is encouraged to go and socialize in a less formal situation.
Walters: The idea is that it's a very casual setting. It's a chance for them to talk with us. To see that we're just normal. You'd be surprised how much you learn about what people are doing, and what they like or dislike.
1Q:2H also has a new office intranet, to keep in contact with your offices in seven countries. What else?
Thethi: We (move) personnel to other offices, whether short term or long term. We have people from Brazil coming here, people from here going to Aberdeen. That helps spread what one 2H office is doing to other offices, by personnel talking and integrating. Another thing is our office setup. Even management and senior personnel all share offices, most of the engineers and admin are all in (open vision rooms). You get cross-fertilization of ideas through discussion.